Contractor Comments

ePermits > My Permits > Permit Number

New World ERP Community Development > Inspections > Inspection List/Search > Inspection Details

To give contractors the option to add a comment when requesting an inspection from ePermits, a Request Inspection Comment field has been added to the ClosedInspection Request dialog.

This dialog is opened by clicking the Request button above the Pass/Fail column of the Inspections grid. Available only to the logged-in contractor, the Request Inspection Comment field is enabled when the contractor selects a Requested Date. A comment may contain 256 characters and may include special characters.

Once a request has been made, the comment appears in a new Request Inspection Comment column in the ClosedInspections grid.

Clicking a comment in this column opens the ClosedInspection Request Comment dialog, where the comment may be edited.

A requested inspection that does not have a comment shows an ClosedAdd Comment link in the Request Inspection Comment column.

Clicking this link also opens the ClosedInspection Request Comment dialog, where a comment may be added.

Note: If the inspection has been scheduled or the permit has been completed, the Save button on the dialog is disabled.

Contractor comments entered through ePermits appear as External Comments on the Inspection Details page in New World ERP.

Note: For more on the External Comments feature, click here.